Frequently Asked Questions

We specialize in commercial work: corporate and brand films, manufacturing and industrial storytelling, healthcare content, recruitment and employer-brand films, and commercials with campaign cutdowns. We also design websites. Explore Services or jump to corporate films, manufacturing, healthcare, recruitment, and commercials.

Based in Lockport, NY, we serve Buffalo, Niagara Falls, Amherst, Tonawanda, Williamsville, Orchard Park, Western New York, and clients across New York State. Most projects film at your locations. See Lockport, Buffalo, and WNY.

Yes. We are based in Lockport, NY, with a primary focus on Buffalo and Western New York, and we work with clients across New York State when the project calls for it. Local pages: Lockport, Buffalo, Western New York.

Most clients begin with a conversation or our free brand audit —a discovery session that maps goals, channels, and where video will help. From there we outline creative direction, logistics, timeline, and a custom proposal.

Timelines depend on scope, access, and review cycles. A focused single-film project often moves from kickoff to delivery over several weeks; multi-location or campaign packages need more runway. We set a clear schedule in your proposal and keep you updated.

Depending on the project: discovery and creative planning, directed filming, professional lighting and audio, editing, color, sound mix, graphics as needed, and delivery in the formats you need. Revision rounds are defined up front so expectations stay clear.

Every project is scoped to your goals, locations, crew needs, and deliverables. We provide a custom quote after discovery—so your investment matches the film you actually need, not a generic package. Contact us or book a free brand audit to talk through scope.

We work with organizations that treat video as a serious brand and business asset—manufacturers, healthcare groups, professional firms, hospitality brands, educators, and growing companies. If quality and strategy matter more than a quick turnaround clip, we are a fit.

Yes. Many projects include a hero film plus short cuts sized for social platforms, paid ads, and careers pages. We plan those deliverables before the shoot whenever possible.

Yes. We collaborate on story structure, interview questions, and messaging so the film stays clear and on-brand. Your team remains the expert on your business; we guide how it plays on camera.

Yes. We regularly plan shoots around safety rules, quiet hours, PPE, patient privacy, and access restrictions. Compliance and consent come first—especially in healthcare and industrial settings.

Yes. Video and web work best together. See our website design services and ask how a brand film can sit on a site built for speed and search.

Watch the selected work on our service pages. If you need sector-specific references, mention that when you contact us —we will point you to the most relevant pieces.

It is a focused, no-pressure discovery session. We review your current channels, spot high-impact opportunities for video, and outline a practical roadmap. Details: Free Brand Audit.

Email josh@framecontenthouse.com, call 716-812-7237, or use the form on our Contact page. Based in Lockport, NY, we serve Buffalo, Western New York, and clients across New York State as a service-area business (no public storefront address).